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iPhone: IMAP Mail folders are not visible

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If you sync IMAP mail account settings from your computer to iPhone, and the IMAP folders on your computer are all shown under your Inbox folder, then it might not work as expected on iPhone.

If this is the case, you may need to specify what is called an IMAP path prefix. You can enter the IMAP path prefix by choosing
Settings > Mail > Account > Advanced > IMAP Path Prefix


Example of an IMAP mail account that requires a path prefix

ISPs that require IMAP path prefixes usually provide instructions for configuring them, so check with your ISP or network administrator for additional information.

Circulated by Apple iphone mobile phone

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